Smarters4kiptv.com Refund and Returns Policy

At Smarters4kiptv.com, we strive to provide our customers with high-quality IPTV services. However, if you are not completely satisfied with your purchase, we are here to help.

Refund Policy

We offer a 7-day money-back guarantee for all new customers. If you are not satisfied with our service, you can request a full refund within 7 days from the date of your purchase. To qualify for a refund, the following conditions must be met:

  • The service must not have been used excessively (more than 3 hours of usage).
  • The refund request must be made within 7 days of the purchase date.
  • The request should be submitted through our customer support team via Live Chat or email.

Please note that any refund requests made after 7 days will not be considered.

Returns Policy

Due to the nature of digital IPTV services, we are unable to offer physical returns. However, we are committed to providing support for any technical issues related to service access or connectivity. If you experience problems with our service, please reach out to our support team for assistance, and we will work to resolve the issue as quickly as possible.

How to Request a Refund:

  1. Contact Us – Reach out to our support team via Live Chat or email within 7 days of your purchase.
  2. Provide Details – Provide your order details (order number, email address, and the issue you faced).
  3. Processing – Once your request is verified, your refund will be processed, and you will be notified of the status.

Exceptions to Refunds:

Refunds are not available if:

  • The service was used for more than 3 hours.
  • The request is made after the 7-day refund window has passed.
  • Issues arise due to user error (incorrect setup or device issues).

We aim to ensure that all customers are satisfied with their service and will make every reasonable effort to address your concerns.

Contact Us:

For any questions or to request a refund, please contact our support team:

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